Dynamics 365 Sales is Microsoft’s CRM solution that helps salespeople build relationships with customers, take actions based on insights, and close deals.
The platform’s tools include a CRM, a directory of sales collateral, lead scoring, email marketing campaigns, sales and marketing automation and sequences, and pipeline management.
Dynamics 365 integrates with Microsoft’s other tools including LinkedIn Sales Navigator, Teams, Copilot and Outlook, as well as third party apps via an app store.
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